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Refunds

Version of October 25, 2026
Refund terms are part of the Public offer (“Refunds” section). In short:
  • You can get a refund for full paid months that have not started yet. The current started month is not refunded.
  • Send a request within 14 calendar days from the payment date to [email protected] or [email protected]: company name, product, payment date and amount, last 4 digits of the card.
  • Money is returned to the same card within up to 10 business days after approval. The time to reach the card depends on the issuing bank.
  • Mistaken or double charges are refunded in full at any time.
VisaVISAMastercardЭлкартэлкарт
Visa, Mastercard and Elcart card payments with 3D Secure only